Shipping policy
Order Processing
Orders are processed within 1–3 business days (excluding weekends and holidays) after you receive your order confirmation email. Once your order ships, you’ll receive an email with tracking details.
During periods of high order volume, processing times may be slightly longer. We appreciate your patience.
Shipping Rates & Delivery Estimates
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Free shipping on U.S. orders over $125.
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U.S. orders under $125 ship for a flat rate of $15.
Delivery times are estimates and begin once your order has shipped. Typical delivery is 3–7 business days, depending on your location.
Shipping Confirmation & Tracking
When your order ships, you’ll receive a shipping confirmation email with your tracking number. Tracking information may take up to 24 hours to update.
Shipping Delays
We are not responsible for delays caused by carriers, weather, or other circumstances outside our control. If you experience a significant delay, please contact us and we’ll do our best to help.
Incorrect or Incomplete Addresses
Please double-check your shipping address at checkout. We are not responsible for orders delayed, misdelivered, or lost due to incorrect or incomplete address information provided by the customer.
Damaged or Lost Packages
If your order arrives damaged, or if you believe your package has been lost in transit, please contact us as soon as possible. Include your order number and any relevant photos so we can assist you promptly.
Questions
If you have questions about shipping, please contact us through our Contact Us page. We’re always happy to help.